Política de envío

Effective Date: April 11, 2025

Order Processing
• Processing Time: Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
• Order Confirmation: You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Timeframes
• UK Standard Shipping: 3–5 business days
• UK Express Shipping: 1–2 business days
• International Shipping: 5–14 business days (varies by destination)

Please note: Delivery times may be affected by customs processing, holidays, or courier delays.

Shipping Carriers

We work with trusted carriers such as Royal Mail, DHL, and UPS to ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you’ll receive a tracking link via email to follow your parcel’s journey.

Delivery Issues
• Incorrect Addresses: Please double-check your shipping information before confirming your order. We are not responsible for packages delivered to the wrong address due to incorrect details provided at checkout.
• Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us at sales@hgworld.co.uk within 7 days of the expected delivery date.

Questions?

For any shipping-related concerns, feel free to reach out to our support team at sales@hgworld.co.uk.